Fri Sep 20 07:08:00 UTC 2024: ## Jim Cramer Slams Moderna, Sees AI as the Future

**San Francisco, CA** – In a recent episode of Mad Money, Jim Cramer, the renowned financial commentator, traveled to Dreamforce, Salesforce’s tech festival, to assess the true capabilities of artificial intelligence (AI) and separate real advancements from hype.

While he admitted the stock market has been abuzz with AI, Cramer stated its impact on the broader economy has been minimal so far. He noted the potential of AI for enhancing efficiency in corporate back offices, but acknowledged that many analysts view the current AI hype as a bubble.

However, after witnessing the potential of “Agent Force,” an AI initiative by Salesforce, Cramer became bullish on AI’s potential to revolutionize customer service. He praised AI’s ability to engage customers in a friendly, personalized manner, answering common questions efficiently and remembering preferences. He believes AI agents can provide a more pleasant experience than often-harried human employees.

Cramer went further, predicting that in ten years, people will wonder why they ever relied on human doctors when AI can provide more compassionate and effective care. AI systems can analyze massive amounts of medical data to identify serious health issues before they escalate.

He also highlighted AI’s impact on other industries, such as self-driving cars, which he believes are significantly safer than human drivers, and law firms, where AI can perform tasks like proofreading without errors, reducing the need for human associates.

Cramer concluded that AI agents generally outperform humans in most scenarios, particularly for repetitive tasks. He strongly advocates for embracing AI, which he sees as a game-changer across industries.

**Moderna Inc. (MRNA)**, however, received a less glowing review. Despite having significant funding, Cramer expressed disappointment with the company’s lack of tangible results. He believes Moderna needs to develop a personalized vaccine quickly to regain momentum.

While acknowledging Moderna’s potential for growth, Cramer believes investors may find more promising AI stocks that trade at lower valuations. He encourages readers to explore his report on the “cheapest AI stock” for further insights.

**Disclaimer:** This article summarizes Jim Cramer’s opinions expressed on Mad Money. It is not financial advice.

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