Wed Feb 12 16:01:38 UTC 2025: ## Disney+ Hotstar Experiences Brief Outage in India, Affecting Video and Audio Quality
**Mumbai, India – February 12, 2025** – Disney+ Hotstar, a popular streaming platform in India, experienced a brief outage on Wednesday afternoon, impacting users across the country. While the service is now restored, the outage caused significant disruption for many viewers, particularly those attempting to watch the India vs. England ODI match.
Reports of the outage began surfacing around 12:35 PM IST, with users in major cities like Delhi, Mumbai, Bengaluru, and Hyderabad reporting issues. Downdetector.in showed a massive spike in complaints, with over 98% related to video streaming problems. Users complained of inability to play videos, receiving error messages such as “Something went wrong, we are having trouble playing this video right now.”
The outage seemed to primarily affect the web and smart TV versions of the platform, although mobile app users also experienced problems. Many viewers watching the cricket match reported being limited to Hindi audio, regardless of their preferred language setting, and experienced poor video quality even on high-speed internet connections.
Disney+ Hotstar has yet to publicly acknowledge the outage or provide an explanation for the disruption. While mobile access was eventually restored, the company has not commented on the nature of the problems or the steps taken to resolve them. Social media was flooded with frustrated users expressing their concerns using the hashtag #hotstardown.
First Piper 