Fri Dec 27 10:32:50 UTC 2024: ## ChatGPT Suffers Major Outage, Affecting Thousands of Users
**San Francisco, CA – December 27, 2024** – Popular AI chatbot ChatGPT experienced a major outage on Thursday afternoon, leaving thousands of users unable to access the service. OpenAI, the company behind the technology, acknowledged the widespread disruption, reporting high error rates across ChatGPT, its API, and briefly, its video generation model, Sora.
The outage, which began around 1:30 PM EST, affected over 15,000 users according to Downdetector. OpenAI initially attributed the problem to an issue with an “upstream provider,” but later announced a full recovery by 11:16 PM EST. While the company stated that Sora and its API were initially unaffected, a separate incident involving Sora was later reported and is currently under investigation.
OpenAI has promised a full root-cause analysis of the outage, with details to be shared later. The incident highlights the reliance on OpenAI’s services, with the company reporting that a majority of Fortune 500 companies utilize its products and API. ChatGPT, launched in 2022, boasts over 200 million active users. The incident comes amidst other news surrounding OpenAI CEO Sam Altman’s recent donation to President-elect Trump’s inaugural fund.
First Piper 