Mon Dec 09 06:50:23 UTC 2024: **IRCTC Website and App Suffer Major Outage**
NEW DELHI, December 9, 2024 – The Indian Railway Catering and Tourism Corporation (IRCTC) website and mobile app experienced a significant outage on Monday morning, impacting thousands of users nationwide. The disruption, which occurred during peak booking hours, left many unable to access online train ticket services.
According to Downdetector, a website monitoring service, over 50% of users reported problems with the IRCTC website, with a further 40% experiencing issues with the mobile application. The outage primarily affected ticket booking functionality.
The IRCTC website displayed a message citing “maintenance activity” as the reason for the temporary unavailability of e-ticketing services. The message directed users to contact customer service for cancellations or filing TDRs (Train Delay Reports).
Social media platforms were flooded with frustrated users expressing their concerns about the disruption. The cause of the outage is currently being investigated, although a technical glitch is suspected. IRCTC has not yet released an official statement regarding the cause or expected restoration time. This is a developing story.