Wed Dec 03 01:08:36 UTC 2025: Summary:

On December 2, 2025, check-in systems at various airports experienced disruptions due to an issue with a third-party system. This led to flight delays for Air India and other airlines. The problem lasted for about 45 minutes before being resolved. While the system was being restored, some flights continued to experience delays. Air India later announced that the third-party system was fully restored and all flights were operating on schedule.

News Article:

Air India, Other Airlines Face Flight Delays Due to Airport Check-In System Glitch

New Delhi – December 3, 2025: Passengers traveling on Air India and other airlines experienced delays Tuesday evening as a third-party system disruption impacted airport check-in procedures. The glitch, which lasted approximately 45 minutes, caused significant congestion and delays across multiple airports.

Air India confirmed the disruption via a post on X, stating, “A third-party system disruption has been affecting check-in systems at various airports, resulting in delays across multiple airlines, including Air India.” The airline assured passengers that airport teams were diligently working to restore the system.

While the issue was being addressed, some flights continued to experience delays. However, Air India later updated the situation, announcing, “The third-party system has been fully restored, and check-in at all airports is functioning normally. All our flights are operating as per schedule.”

The incident highlights the reliance of airlines on third-party systems and the potential for disruptions when these systems experience technical difficulties. Passengers are advised to check with their airlines for the latest flight information and updates.

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