Wed Jan 01 06:00:00 UTC 2025: ## IRCTC Website and App Crash Again, Sparking User Frustration

**NEW DELHI** – The Indian Railway Catering and Tourism Corporation (IRCTC) website and mobile app experienced a major outage today, leaving countless users unable to book train tickets. The crash, the second in a month, was attributed to a captcha server failure. This led to widespread complaints and renewed criticism of the platform’s persistent technical issues.

Users took to social media to express their frustration, with some suggesting the IRCTC abandon its current captcha system and migrate to a cloud-based infrastructure. Others highlighted the recurring nature of the problem, lamenting that website crashes remain a persistent issue despite years of complaints.

While the ticket booking service has since been restored, new registrations and password resets remain temporarily unavailable. The outage underscored the ongoing need for improved infrastructure and technical upgrades to handle the high volume of users accessing the IRCTC platform. Alternative ticketing apps were suggested as temporary solutions during the downtime. The exact cause of the crash is still under investigation.

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