Thu Dec 26 04:40:00 UTC 2024: ## IRCTC Website and App Crash Causes Widespread Disruption
**MUMBAI, December 26, 2024** – The Indian Railway Catering and Tourism Corporation (IRCTC) website and app experienced a major outage on Tuesday morning, December 26th, leaving thousands of users unable to access their accounts and book or cancel train tickets. The disruption, which began around 9:47 AM, lasted several hours before services were restored.
IRCTC attributed the outage to scheduled maintenance activities, issuing a message on its website informing users of the temporary unavailability of e-ticketing services. While the company provided alternative contact numbers (14646, 08044647999, and 08035734999) and an email address (etickets@irctc.co.in) for ticket cancellations and TDR filings, the disruption caused significant inconvenience.
DownDetector reported thousands of outage reports from frustrated users, many of whom took to social media to express their disappointment and concerns about missed bookings. This marks the second major outage this month, following a similar incident on December 9th. The timing of both outages, occurring around 10 AM, has raised questions about IRCTC’s infrastructure and maintenance procedures. The company has yet to comment on the recurring nature of these disruptions.
First Piper 