Tue Oct 08 21:34:50 UTC 2024: ## Compax Holding Acquires NTS Retail, Expanding End-to-End Customer Journey Support in Telecom

**HILLSBORO, Ore., Oct. 3, 2024** – Compax Holding, a global leader in Digital Business Support Systems (BSS), announced today the acquisition of NTS Retail, a leading provider of retail and in-store commerce software solutions for the telecom industry. This strategic move combines the expertise of both companies, creating a unique offering that provides end-to-end customer journey support, from in-store interactions to digital touchpoints.

The acquisition builds upon an already successful partnership between the two companies, which share numerous customers in the telco industry. By integrating NTS Retail’s proven retail solutions into its BSS portfolio, Compax Holding aims to expand its customer experience management capabilities, particularly for mobile operators and advanced Fiber-to-the-Home (FTTH) solution providers.

“This acquisition represents a natural progression in our partnership with NTS Retail,” said Leopold Kojeder, CEO of Compax Holding. “We are thrilled to integrate their cutting-edge retail solutions into our broader digital BSS. Together, we are delivering the tools that service providers need to create seamless customer experiences, whether in-store, online, or through their resellers.”

The combined offering will seamlessly integrate physical retail presence, dealer and reseller networks, advanced stock management, and omnichannel capabilities, enabling operators to bridge the gap between physical and digital channels and deliver smooth customer journeys.

“NTS Retail has always been dedicated to delivering exceptional value to our customers and partners,” said Günther Schrammel, CEO of NTS Retail. “As a part of the Compax family, we are fully integrating our strengths to expand our capabilities, enhance our offerings, and advance our mission with even greater support. We are confident that this integration will bring tremendous benefits to our stakeholders.”

This acquisition marks a significant step forward in Compax Holding’s strategy to provide telecom operators with comprehensive solutions that meet the evolving needs of the industry. By enhancing both the in-store and digital customer experience, both companies are well-positioned to support the next generation of telecom services in key growth markets.

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