Tue Oct 08 20:25:06 UTC 2024: ## Compax Holding Acquires NTS Retail, Expanding Customer Experience Management Capabilities in Telco Industry
**Hillsboro, Oregon** – Compax Holding, a global leader in Digital Business Support Systems, announced today the acquisition of NTS Retail, a provider of retail and in-store commerce software solutions. The financial terms of the deal were not disclosed.
This acquisition builds upon the existing partnership between the two companies, who share numerous clients in the telecommunications industry. By integrating NTS Retail’s proven solutions into its BSS portfolio, Compax Holding aims to enhance its customer experience management capabilities, particularly in the growing markets of mobile operators and Fiber-to-the-Home (FTTH) providers.
The combined solutions offer a seamless integration of physical retail presence, dealer and reseller networks, and advanced stock management and omnichannel capabilities. This allows operators to bridge the gap between physical and digital channels, resulting in a smoother customer journey.
NTS Retail, led by CEO Günther Schrammel, specializes in retail management and in-store software solutions for the telecommunications industry. Their platform is used by leading telco brands to manage daily retail operations, store operations, stock management, and fulfillment processes.
Compax Holding, led by CEO Leopold Kojeder, is a provider of innovative BSS/OSS solutions. Their expertise lies in empowering telecommunications companies around the world to streamline operations, enhance customer experience, and drive business growth.
The acquisition is expected to further solidify Compax Holding’s position as a leading provider of comprehensive customer experience management solutions for the telecommunications industry.
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