Mon Oct 07 21:31:53 UTC 2024: ## Comedian Kunal Kamra Takes Another Jab at Ola CEO Bhavish Aggarwal Amidst Ongoing Customer Service Controversy
Comedian Kunal Kamra continued his online feud with Ola CEO Bhavish Aggarwal on Monday, taking a swipe at the CEO after Ola Electric Mobility’s shares dropped for the third consecutive day. This comes after a heated exchange between the two on social media last weekend, fueled by customer complaints about Ola’s service.
Kamra’s latest dig, “Bhavish Aggarwal who thought Sunday should be a working day, Worked Yesterday to prove himself wrong,” referred to Aggarwal’s work on Sunday to address the company’s plummeting stock performance. This public spat began when Kamra criticized Ola’s service centers and lack of refunds for dissatisfied customers on X (formerly Twitter).
The comedian shared an image of several Ola scooters collecting dust outside a service center, questioning the quality of service provided to Indian consumers. Aggarwal responded with a sarcastic invitation for Kamra to assist with EV services, adding that he would pay him “more than his failed comedy career.” This retaliatory response sparked widespread criticism on social media, further highlighting customer concerns about Ola’s after-sales support.
The public feud has thrust Ola’s ongoing customer service issues into the spotlight. Complaints about inadequate service centers, refund difficulties, and lack of accessibility have persisted, raising concerns about the company’s commitment to customer satisfaction.
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