Wed Sep 18 00:07:00 UTC 2024: ## RLDatix Acquires SocialClimb to Offer Comprehensive Healthcare Operations Solutions
**CHICAGO, Sept. 18, 2024** – RLDatix, a leading provider of connected healthcare operations software and services, has announced the acquisition of SocialClimb LLC, a healthcare technology company specializing in patient satisfaction, reputation management, and revenue growth solutions. This strategic move will enable RLDatix to offer a more comprehensive suite of solutions, providing healthcare organizations with a 360-degree view of providers, patients, and care quality.
“SocialClimb introduces a new phase in our journey to deliver true, connected healthcare operations to our customers,” said Jeff Surges, RLDatix CEO. “By listening to patients’ unique experiences, we can identify trends and empower organizations with more holistic insights to effectively manage workforce resources and provider performance, ultimately improving operational and financial efficiencies and advancing safer patient care.”
SocialClimb’s technology collects valuable patient satisfaction data, including patient-reported outcomes, HCAHPS scores, and Net Promoter Scores, providing healthcare leaders with crucial insights to address patient demand, mitigate workforce shortages, and support clinicians. This capability will complement RLDatix’s existing patient experience platform, enhancing its real-time feedback collection and survey management functionalities.
The combined insights from both companies will empower healthcare organizations to increase patient retention, drive revenue growth by dynamically meeting patient demand using AI-powered predictive algorithms, and enhance their reputation through innovative data collection and analysis.
“There are clear correlating factors between provider satisfaction scores and reported safety events,” said Ty Allen, SocialClimb founder. “By including this data in a holistic view of an organization’s healthcare operations, decision-makers gain a powerful understanding of the entire patient journey, allowing for swift and proactive change to improve care delivery, manage their organizational brand and reputation, thus containing costs and increasing revenue.”
This acquisition further strengthens RLDatix’s Connected Healthcare Operations cloud, advancing its mission of enabling safer and more efficient healthcare delivery.
**About RLDatix**
RLDatix, with over 20 years of experience, is a leading global provider of connected healthcare operations software and services. They are the only organization integrating data across risk, safety, compliance, provider lifecycle, and workforce management, providing decision-makers with critical insights to enhance care quality and improve patient outcomes. Their commitment to safety and outcomes for patients, workforces, and organizations alike is what they call “connected healthcare operations.”
**About SocialClimb**
SocialClimb helps healthcare providers target and attract patients by improving their reputations, dominating local search, and growing the value of their healthcare facility. Its platform uses deep analytics to deliver targeted reputation ads to attract the most profitable patients.
**For press inquiries:**
Matter Communications for RLDatix
[email protected]
First Piper 