Wed Sep 18 02:19:44 UTC 2024: ## Harvey Norman Faces Class Action Over “Unnecessary” Extended Warranties
Harvey Norman is facing a class action lawsuit alleging they sold “unnecessary and worthless” extended warranties to tens of thousands of customers over the past six years. The lawsuit, filed in the Federal Court by Melbourne-based Echo Law, represents customers of Harvey Norman, Domayne, and Joyce Mayne who purchased extended warranties between September 2018 and present day.
Harvey Norman has stated they will “vigorously” defend the allegations.
The lawsuit accuses Harvey Norman of misleading customers about the need for extended warranties, claiming they are unnecessary and overpriced. The company is expected to argue their warranties provide valuable protection and are offered transparently.
This class action highlights concerns about the practices of selling extended warranties, particularly their perceived value and potential for misleading consumers. The outcome of this case could have significant implications for the retail industry and consumer protection laws.
First Piper 