Wed Sep 18 01:58:42 UTC 2024: ## Health NZ in Crisis: Commissioner Focuses on Service Quality, Not Finances
**Wellington, New Zealand** – The new commissioner of Te Whatu Ora / Health NZ, Lester Levy, has stated that while the agency is facing a significant financial deficit, addressing service quality and patient wait times are the top priorities.
Speaking before Parliament’s health select committee, Levy confirmed Health NZ is recording monthly deficits of $130-$140 million, potentially leading to a $1.4 billion shortfall by the end of the financial year. Despite this, he emphasized that financial issues are not the primary concern.
“The main show in town is actually getting these waiting times down, ensuring the services are safe and of high quality and creating an environment within the organisation that is a rewarding environment for staff to work,” he told MPs.
Levy acknowledged that long wait times and low productivity are major problems within the health system, and he expressed optimism about restoring Health NZ to a “highly functional organisation.”
However, the meeting was also marked by concern over the agency’s use of non-disclosure agreements (NDAs). Labour health spokesperson Ayesha Verrall questioned the high number of NDAs signed by staff since November, highlighting concerns that they stifle open discussion and innovation.
Levy, who was appointed in July, said he was unaware of the NDAs when he took the position and disagrees with their use. He has also committed to increased transparency, including publishing monthly financial statements and considering publishing the minutes and agendas of his commissioner meetings.
The appointment of Levy as commissioner, replacing the agency’s board, has sparked debate over his commitment to the role. Labour Party leader Chris Hipkins expressed concern over Levy’s second job teaching at Auckland University of Technology, suggesting it conflicts with the full-time nature of the commissioner role.
Prime Minister Christopher Luxon defended Levy, stating that many New Zealanders hold multiple jobs and work long hours, and Levy’s commitment to Health NZ is unwavering.
Health Minister Shane Reti has praised Levy’s extensive experience in the health sector and his ability to provide leadership during a period of change. Luxon, meanwhile, has stated that the jobs of senior managers at Health NZ are under review, suggesting potential changes in leadership.
The situation at Health NZ highlights the ongoing challenges facing the New Zealand health system, with concerns over finances, service quality, and transparency continuing to dominate public discourse.
First Piper 