Sat Feb 07 13:29:08 UTC 2026: ### APEPDCL Launches “Dial Your CMD” Program for Direct Grievance Redressal

The Story:

Andhra Pradesh Eastern Power Distribution Company Limited (APEPDCL) has launched a new initiative, “Dial Your CMD,” to directly address consumer grievances and improve service efficiency. Starting February 9, 2026, consumers across 11 districts will be able to call 86884 00499 every Monday between 10:30 a.m. and 11:30 a.m. to interact directly with the CMD at the Corporate Office in Visakhapatnam. The program aims to provide faster resolution to electricity-related issues.

Key Points:

  • The “Dial Your CMD” program launches on February 9, 2026.
  • The helpline number is 86884 00499.
  • The program is available every Monday from 10:30 a.m. to 11:30 a.m.
  • Consumers in 11 districts can register complaints.
  • Complaints include power outages, voltage fluctuations, new service connection delays, power supply restoration delays, transformer replacement issues, and infrastructure repairs.
  • The initiative was announced by APEPDCL Chairman and Managing Director (CMD) Prudhvitej Immadi.

Key Takeaways:

  • APEPDCL is actively seeking to improve customer service and address grievances.
  • Direct engagement with leadership is being used as a tool for greater accountability.
  • The program focuses on addressing practical infrastructure and service delivery issues.

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