Wed Feb 04 15:46:12 UTC 2026: # Hyderabad Launches Phone-In Program for Public Grievances Related to Civic Issues

The Story:
The Hyderabad Disaster Response & Asset Protection Agency (HYDRAA) announced the launch of a new phone-in program designed to receive grievances and complaints from the public. This initiative supplements the existing Prajavani program, held every Monday. The phone-in program will operate every Saturday, starting February 7, 2026, between 12 p.m. and 1 p.m., excluding holidays. Residents within the Outer Ring Road’s purview can call 040-29565750 or 040-29565759 to report issues such as encroachment on lakes, parks, roads, and land designated for public utilities. Previous complainants are also encouraged to call for follow-ups.

HYDRAA chief A.V. Ranganath conducted a field inspection of Kamuni Cheruvu in Kaitalapur on Wednesday, addressing local concerns regarding sewage flow, weed proliferation, and mosquito infestations. Residents requested lake development after encroachment removal. Mr. Ranganath instructed officials to examine the lake’s inlet and outlet, promising development works and also pledged to address similar issues at Turka Cheruvu in Bandari Layout of Nizampet.

Key Points:

  • HYDRAA launches a phone-in program for public grievances starting February 7, 2026.
  • The program operates every Saturday between 12 p.m. and 1 p.m. (excluding holidays).
  • Contact numbers are 040-29565750 and 040-29565759 for residents within the Outer Ring Road.
  • Complaints pertain to encroachments on public spaces like lakes, parks, and roads.
  • HYDRAA chief A.V. Ranganath inspected Kamuni Cheruvu and addressed resident concerns.
  • Development work is promised for Kamuni Cheruvu and Turka Cheruvu.

Key Takeaways:

  • HYDRAA is actively seeking to address public concerns regarding civic issues and encroachments.
  • The agency is utilizing multiple channels (Prajavani and phone-in program) to receive and address complaints.
  • The focus is on resolving issues related to public spaces, particularly water bodies like lakes.
  • Proactive field inspections and direct interaction with residents are being employed to understand and address local problems.
  • The initiative aims to improve the quality of life for residents within the Outer Ring Road area.

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