
Wed Dec 31 06:08:47 UTC 2025: Summary:
Denmark’s national postal service, PostNord, has ceased delivering postal letters as of December 30, 2025, making it potentially the first country to completely stop postal service. This decision is due to a 90% decline in letter volume since 2000. PostNord plans to focus on parcel services, given the surge in online shopping. The agency stopped receiving basic posts and quick mails in December, and international postal delivery ceased on December 31. Roughly 1,500 mailboxes have been removed, and 1,500 employees will be laid off. PostNord’s CEO cited the increasing digitalization of Danes and the unprofitability of letter delivery as reasons for the closure. Letter delivery in Sweden, where PostNord also operates, will not be affected.
News Article:
Denmark Ends Postal Letter Delivery, Cites Digital Shift
Copenhagen, Denmark – December 31, 2025 – In a landmark decision signaling a dramatic shift in communication trends, Denmark’s national postal service, PostNord, has officially ceased the delivery of postal letters, effective December 30, 2025. This move potentially marks Denmark as the first nation globally to completely discontinue traditional postal service.
The decision stems from a precipitous decline in letter volume, plummeting by over 90% since the year 2000, according to a statement released by PostNord earlier this year. The agency attributes this decline to the increasing digitalization of Danish society.
“We have been the Danes’ postal service for 400 years and therefore it is a difficult decision to put a bow on that part of our story,” said Kim Pedersen, PostNord Denmark CEO, in a press release. “The Danes have become more and more digital which means that there are very few letters left for us to handle today, and the downturn continues so clearly that the market for letters is no longer profitable.”
In response to the evolving landscape, PostNord is pivoting its focus towards bolstering its parcel delivery services, capitalizing on the significant surge in online shopping. The cutoff dates for various postal services were staggered throughout December, with basic posts and quick mails ceasing on December 18th and 29th, respectively. International postal deliveries also concluded on December 31st.
The transition has resulted in the removal of approximately 1,500 mailboxes across Denmark, and unfortunately, the layoff of an estimated 1,500 of PostNord’s 4,600 employees.
While Denmark bids farewell to traditional letter delivery, PostNord clarified that letter delivery in Sweden, where the agency also operates, will remain unaffected. The move marks a significant turning point for communication in Denmark and raises questions about the future of postal services in an increasingly digital world.