Wed Dec 24 04:40:00 UTC 2025: Summary:

IRCTC users experienced widespread frustration on Tuesday due to repeated error messages while trying to book Tatkal tickets. Despite claims of high website uptime, these system failures during critical booking times sparked accusations of preferential treatment for agents. The incident highlights the significant impact even brief technical issues can have on the Tatkal booking process.

News Article:

IRCTC Tatkal Booking Plagued by “Error” Messages, Sparking Outrage

New Delhi: Indian Railway Catering and Tourism Corporation (IRCTC) users flooded social media with complaints on Tuesday after encountering persistent “Error” messages while attempting to book Tatkal tickets. The widespread frustration occurred during the peak booking period, leading to accusations that the system glitches may be benefiting agents at the expense of ordinary passengers.

Despite IRCTC’s assurances of high website uptime, many users reported being unable to complete their bookings due to the recurring technical issues. This has reignited concerns about the reliability of the IRCTC booking system, particularly during the high-demand Tatkal hours.

“The website claims to be up and running, but the reality is a frustrating experience for many,” said one affected user on Twitter. “It’s impossible to book a Tatkal ticket when you’re constantly getting error messages. It feels like the system is rigged.”

The incident underscores the significant impact even brief technical problems can have on the already stressful Tatkal booking process, where tickets are often sold out within minutes. IRCTC has yet to issue an official statement addressing the recent complaints.

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