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DishHome Go App Sees Record Viewership for Nepal Premier League Opening Despite Early Tech Hiccups

Kathmandu – The DishHome Go app, the official broadcaster for the Nepal Premier League (NPL) 2025, has announced a successful, albeit initially bumpy, start to its live streaming coverage. The opening match between Janakpur Bolts and Kathmandu Gorkha drew over 200,000 viewers to the platform, marking a significant milestone as DishHome Go offers NPL live streams globally (excluding India). This level of concurrent viewership highlights DishHome Go’s technical capabilities in delivering live sports content.

However, the launch wasn’t without its challenges. Some users, particularly those on iOS devices, experienced difficulties subscribing to the NPL Season Pass. DishHome acknowledged these issues, explaining that the problem stemmed from complexities involving multiple stakeholders in the subscription process. Android users were largely unaffected.

“The technical challenges we faced were not only related to our process but also to various stakeholders involved,” a DishHome Go spokesperson stated. “This is the reason why on the first day, to give a smooth experience to all the users, the free viewing arrangement was arranged, and about 2 lakh viewers were able to watch it easily.”

DishHome Go engineers and affiliated experts worked to resolve the issues swiftly. By the second day of the tournament, significant progress was made, with iOS users gaining access to subscription options. The company also addressed a backlog of activation requests and initiated refunds for users who were charged multiple times.

To further improve accessibility, DishHome Go has partnered with Khalti and eSewa, enabling users in Nepal to purchase NPL season pass vouchers through these platforms, starting Wednesday. This will allow individuals to easily share access with family and friends.

Despite the initial hurdles, DishHome Go touts its NPL coverage as a landmark achievement, establishing the company as a leading Nepalese provider of full mobile sports streaming. The company aims to establish itself as a world-class live streaming platform beyond national borders. DishHome Go apologizes for any inconvenience caused and assures users they are committed to providing a seamless viewing experience.

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