Mon Oct 13 05:00:00 UTC 2025: Okay, here’s a news article summarizing and rewriting the provided text:
**Ticketmaster Glitch Causes Entry Chaos at Vikings-Browns London Game, Vikings Still Clinch Victory**
**London, UK** – Fans attending the Minnesota Vikings’ narrow 21-17 victory over the Cleveland Browns at Tottenham Hotspur Stadium in London on Sunday faced significant delays and frustration due to a widespread Ticketmaster issue. Long lines formed outside the stadium as fans struggled to access their tickets through the NFL OnePass app, which relies on Ticketmaster’s platform.
The ticketing giant acknowledged the problem, citing “a ticketing issue” as the cause for the disruption. While the exact number of affected attendees remains unknown, many reported experiencing lengthy wait times and difficulty accessing their digital tickets, leading to frustration before kickoff.
Despite the entry issues, the game proceeded as planned, with the Vikings ultimately securing a hard-fought win.
In response to the inconvenience, Ticketmaster has offered affected account holders a 50% refund credit equal to the face value of their tickets. This credit can be used towards tickets for the upcoming Denver Broncos vs. New York Jets game at Tottenham Hotspur Stadium or converted into a Ticketmaster gift card for future purchases.
“Ticketmaster regrets that some fans experienced delays entering Tottenham Hotspur Stadium for the Minnesota Vikings vs Cleveland Browns game,” the company stated. “The experience did not meet the standard we strive for on behalf of the NFL.”
Both Ticketmaster and the NFL emphasized that the operation to admit ticket holders was coordinated with the stadium’s operations team, ensuring that all fans eventually entered safely. The organizations assured fans that they are committed to improving the ticketing experience for future games in London.