Sat Aug 02 17:29:41 UTC 2025: **Here’s a summary of the text:**
India Post is modernizing its services to improve efficiency and customer experience. Key changes include phasing out “Registered Post” and merging it with Speed Post, integrating UPI payments, securing cargo space on flights for mail, upgrading IT systems in post offices, implementing the Advanced Postal Technology (APT) system for real-time tracking, and developing a letter redirection system akin to email and the DIGIPIN initiative for more precise addresses. These upgrades aim to streamline operations, enhance user experience, and prepare the postal service for the future.
**Here’s a news article based on the text:**
**India Post Undergoes Major Tech Upgrade, Aims for Faster Service**
**NEW DELHI, August 2, 2025** – India Post is embarking on a significant modernization drive to enhance efficiency and improve the customer experience, officials announced today.
The postal department is phasing out its “Registered Post” service, integrating it into Speed Post, while simultaneously upgrading its IT infrastructure nationwide. A key component of this upgrade is the integration of Unified Payments Interface (UPI) at all Speed Post booking locations, ensuring seamless digital transactions.
To expedite mail delivery, India Post has secured “hard blocks” of cargo space on passenger flights, guaranteeing sufficient room for mailbags on routes across the country.
The IT overhaul includes the implementation of the Advanced Postal Technology (APT) system, which provides real-time tracking capabilities, allowing customers to monitor their packages at every stage of the journey. The system also includes features such as electronic proof of delivery, OTP-based authentication, and API integration for bulk customers.
“The APT application is designed to offer an enhanced user experience, faster service delivery, and a more customer-friendly interface, reflecting our unwavering commitment to delivering smarter, efficient, and future-ready postal operations,” stated the Ministry of Communications.
The new system is being rolled out in phases, with major cities like Delhi, Chennai, and Mumbai already seeing upgrades. Over 86,000 post offices, representing more than half of the postal network in India, have already been upgraded.
In addition, the department is developing an email-like system to redirect letters when addressees move, along with the DIGIPIN initiative which allows for more precise latitude-longitude data in a PIN code.
“These upgrades are essential to ensuring that India Post remains relevant and efficient in the digital age,” said Minister of State for Communications, Chandra Sekhar Pemmasani. “We are committed to providing our citizens with a modern, reliable, and customer-centric postal service.”
First Piper 