Thu Jul 24 15:00:00 UTC 2025: ## Summary:

Major UK phone networks, including BT, EE, Three, and Vodafone, experienced significant outages on Thursday afternoon, leaving millions of customers unable to make or receive calls. The issues were concentrated in major cities like London, Birmingham, Manchester, and Glasgow. Vodafone and EE acknowledged the problems and stated they are working to resolve them. O2 reported its network was operating normally, suggesting the DownDetector reports were due to users trying to contact customers on affected networks.

## News Article:

**UK Phone Networks Hit by Major Outage, Millions Unable to Make Calls**

**London, UK -** Millions of mobile phone users across the UK faced disruption on Thursday afternoon as several major networks, including BT, EE, Three, and Vodafone, experienced widespread outages.

According to Downdetector, the problems began surfacing early in the afternoon, leaving customers unable to make or receive calls. Social media was flooded with complaints, with users reporting frustration and concern.

“I can’t make or receive any calls,” wrote one EE user on X. “All I get is beep beep.”

The outages appear to be particularly impacting densely populated areas, with DownDetector maps showing the highest concentration of reports coming from London, Birmingham, Manchester, and Glasgow.

Vodafone acknowledged the issue in a statement. “We’re really sorry, but due to some technical issues, some customers will be experiencing issues making or receiving calls,” a spokesperson said. “We know how important it is for you to have this working, and we’re working really hard to fix this as soon as possible.”

EE also confirmed they are “looking into” the issue after being contacted by concerned users on X.

While O2 customers also reported minor issues, a spokesperson for the company stated that its network is operating “entirely as normal” and suggested the DownDetector spike was a result of users attempting to contact individuals on the affected networks.

The cause of the widespread outages remains unclear. Millions of users are anxiously awaiting a resolution as the affected networks work to restore service.

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