Sat Jul 19 06:20:00 UTC 2025: Okay, here’s a news article summarizing the provided text:
**Student Loan Borrowers Left in the Dark as Payment Tracking Disappears from StudentAid.gov**
**Washington, D.C.** – Student loan borrowers pursuing forgiveness under Income-Driven Repayment (IDR) and Public Service Loan Forgiveness (PSLF) plans are facing uncertainty as the Department of Education has temporarily removed payment count information from StudentAid.gov. This sudden removal has left borrowers unable to track their progress toward debt relief, sparking concern and confusion.
According to an automated message on the MOHELA customer service line, Federal Student Aid has taken down the payment counts, and representatives are unable to provide further details. The Department of Education has not yet issued a clear explanation for the removal, leaving borrowers in the dark.
This isn’t the first time the IDR tracker has vanished from the website. It was previously removed in the spring due to inaccuracies, prompting Senator Elizabeth Warren to intervene. While Secretary McMahon promised to restore the tracker, it remains unavailable to borrowers.
The timing of this removal coincides with ongoing changes to loan programs. In February, loan forgiveness under the SAVE, PAYE, and ICR plans was put on hold, with the Department of Education stating in April that forgiveness under these plans is currently paused because those plans were not created by Congress. They noted that only student loan forgiveness under the IBR plan remains available.
The lack of transparency and access to crucial information raises questions about the future of student loan forgiveness programs and the Department of Education’s commitment to supporting borrowers on their path to debt relief. Borrowers are urged to monitor StudentAid.gov for updates, but for now, they are left without the tools to track their progress.