Sun Jun 22 23:28:00 UTC 2025: Okay, here’s a summary of the text, followed by a rewritten news article based on that summary:

**Summary:**

Delhi Chief Minister Rekha Gupta has announced new initiatives to improve public grievance redressal, including more public hearing camps at community locations, expanded use of technology, and direct citizen engagement, all aligned with PM Modi’s vision. The initiatives include 24/7 PGMS and complaint boxes. The opposition Aam Aadmi Party criticized the efforts, claiming they are ineffective and that citizens are dissatisfied with the current administration, longing for the previous Kejriwal government.

**News Article:**

**Delhi CM Announces Hi-Tech Push for Grievance Redressal, Faces Opposition Criticism**

**New Delhi, June 23, 2025** – Delhi Chief Minister Rekha Gupta announced a series of new initiatives aimed at improving public grievance redressal across the capital, emphasizing the adoption of technology and increased citizen engagement. Speaking on Sunday, Gupta stated that resolving citizens’ complaints is a “core commitment” of her administration and aligns with Prime Minister Narendra Modi’s vision for transparent governance.

Key to the new strategy are expanded “jan sunwayi” (public hearing) camps held every weekend in community spaces throughout Delhi’s 11 revenue districts. These camps, chaired by District Magistrates and attended by senior officials from various departments, aim to resolve issues on the spot. Unresolved matters are referred for follow-up. The CMO has also instructed for the installation of complaint boxes and a plan to receive complaints via WhatsApp, mobile apps and toll-free numbers, in an effort to provide easier access to the complaints process after many found the exisiting complaint portal was unreliable.

“These are more than grievance redressal events. They reflect a commitment towards listening and acting promptly,” said the CMO in a statement.

Chief Minister Gupta also highlighted the implementation of a 24/7 Public Grievance Monitoring System (PGMS) and her commitment to meeting with citizens personally to address their concerns.

The Aam Aadmi Party (AAP) swiftly responded to the announcement with sharp criticism. In a statement, the AAP claimed that Delhi residents are dissatisfied with the current administration and yearn for the governance of the previous Arvind Kejriwal-led government. The party cited issues such as rising school fees, demolitions, power cuts, and water shortages as evidence of public discontent.

“What’s the point of the BJP’s jan sunwai drama when not a single problem is actually being solved on the ground?” the AAP statement read.

The effectiveness of Chief Minister Gupta’s new initiatives remains to be seen as the battle for public opinion heats up in Delhi.

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