Thu Jun 12 08:40:00 UTC 2025: Here’s a news article summarizing the information you provided:
**Erie Insurance Investigating “Information Security Event” After Network Disruption**
**Erie, PA -** Erie Insurance, a Fortune 500 company headquartered in Erie, Pennsylvania, is working with law enforcement and cybersecurity experts to investigate what it describes as an “information security event” that has disrupted its network and ability to communicate electronically with customers.
The company’s information security team detected unusual network activity on June 7th, prompting immediate action to safeguard systems and data, according to a statement released by the company on June 11th. The incident has left the insurer unable to send emails or provide typical electronic communications.
While the exact nature and scope of the security event remains under investigation, Erie Insurance has been working to restore critical functions. Phone systems are now operational, allowing customers to file claims (800-367-3743) and address billing inquiries (800-458-0811).
“We are working with law enforcement and conducting a comprehensive forensic analysis with the assistance of leading cybersecurity experts to gain a full understanding of the event,” stated Matthew Cummings, spokesman for Erie Insurance.
In light of the ongoing situation, Erie Insurance is urging customers to be vigilant against potential scams. The company will *not* call or email customers requesting payments and advises against clicking on links from unknown sources or providing personal information via phone or email.
The company assures customers that local agents, claims, and customer care teams remain available to provide support.
The disruption at Erie Insurance coincides with a reported network outage at Philadelphia Insurance Companies, a separate insurance provider based in the Philadelphia area. However, there is no indication that the two incidents are related.
With over 7 million insurance policies in force, Erie Insurance, ranked as the nation’s 323rd largest company by Fortune, has a significant amount of customer data to protect. The investigation is ongoing as the company continues to take protective action to secure its systems.
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