Sat May 17 04:00:00 UTC 2025: **Summary:**
Hartlepool Council’s adult social care services have been rated ‘Good’ by the Care Quality Commission (CQC) following a recent inspection. Inspectors praised the council’s strong leadership, passionate staff, and effective partnerships with healthcare services. They highlighted the positive impact of initiatives like the handyperson service on the lives of older and disabled residents, helping them remain independent. The CQC also noted positive feedback from service users and carers. The council expressed delight at the rating and thanked its staff for their hard work and commitment.
**News Article:**
**Hartlepool Council’s Care Services Praised by Watchdog for Handyman and Dog-Sitting Initiatives**
Hartlepool Council’s adult social care services have received a “Good” rating from the Care Quality Commission (CQC), the independent regulator of health and social care in England. The accolade follows a recent inspection that highlighted the council’s strong leadership, dedicated staff, and innovative support programs.
Inspectors were particularly impressed with the council’s commitment to providing comprehensive care, citing examples such as a handyperson service that helps older and disabled residents with small household repairs, allowing them to remain independent in their homes. Staff also demonstrated exceptional dedication, including delivering Christmas dinners and even caring for a resident’s dog while they were hospitalized.
“At our assessment of Hartlepool Council’s adult social care services, we found an organisation which had strong leaders who were committed to making improvements,” the CQC stated in its report. They also praised the council’s close working relationships with healthcare partners, noting the positive impact on people’s lives.
Service users and unpaid carers also provided positive feedback, highlighting the knowledgeable and caring staff, and the focus on individual strengths, goals, and wellbeing.
Councillor Gary Allen, chair of the council’s Adult and Community-Based Services Committee, expressed his delight at the “Good” rating. “The fact that we have received this praise from the CQC – and from the people and carers who use our services – is testament to the hard work and commitment of all our staff in adult social care,” he said, thanking them for their dedication.
The CQC’s positive report underscores Hartlepool Council’s commitment to providing high-quality adult social care services to its community.
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