Thu Mar 06 12:20:00 UTC 2025: ## NYSEG Bill Shock Leaves Sullivan County Residents Facing Hardship
**MONTICELO, NY** – Hundreds of Sullivan County residents are struggling to cope with dramatically increased NYSEG bills, some reporting increases of 50% or more, prompting an emergency meeting with the utility company and calls for state intervention.
A February 27th workshop, organized by Assembly member Paula Kay and Senator Peter Oberacker, saw over 100 residents queueing for hours to speak with NYSEG representatives. One mother of three reported a nearly $900 bill, while others recounted bills exceeding their mortgage payments or tripling in cost. One resident, Christopher Ng, stated his $1,500 bill was higher than his rent, questioning the lack of regulation.
NYSEG’s Director of Communications, Shelby Cohen, acknowledged the widespread distress, attributing it to rising energy supply prices and cold weather. However, she emphasized that NYSEG only sets delivery rates, not the cost of the energy itself, which is supplied by approximately 75 different companies and regulated by the New York State Public Service Commission (PSC).
The PSC approved a 62% increase in NYSEG’s electric delivery rate and a 17.8% increase in gas delivery rates over three years, with the final increase taking effect this May. NYSEG regional manager Thomas Garrity cited the type of meter as another factor, explaining that day/night meters, lacking the cost-hedging available to standard meters, are more susceptible to fluctuating supply prices, especially impacting all-electric homes during winter.
Unsatisfied with the explanations, residents are taking action. A Facebook group, “My NYSEG Bill doubled,” with hundreds of members sharing similar experiences, has launched a petition with over 1,500 signatures urging Governor Kathy Hochul to investigate the price hikes. Assembly member Kay stated she plans to bring customer complaints to the PSC for a hearing if NYSEG cannot adequately address the issues. The situation highlights the struggle many are facing to afford essential utilities, forcing them to make difficult choices between paying bills and meeting basic needs. Residents are encouraged to contact Assembly member Kay or Senator Oberacker for assistance.