Sat Jan 11 05:30:00 UTC 2025: ## IRCTC Website and App Crash Causes Nationwide Train Ticket Booking Chaos
**Mumbai, January 11, 2025** – The Indian Railway Catering and Tourism Corporation (IRCTC) website and app, the primary online platform for booking train tickets in India, experienced a major outage today, leaving millions of passengers struggling to book tickets and access vital information. The disruption, which began around 10:50 AM, lasted for several hours, causing significant inconvenience. DownDetector, a website that tracks online outages, reported over 1090 complaints from across India by 11:12 AM.
The outage affected all services, including ticket bookings (especially tatkal or instant bookings), PNR status checks, and other essential functionalities. Users reported widespread difficulties, with many expressing frustration on social media, criticizing the frequent downtime of the platform despite the substantial budget allocated to Indian Railways. One user highlighted that this marks several outages within a month.
Indian Railways handles over a million ticket bookings daily, with 84% of these transactions occurring through IRCTC. The prolonged outage underscored the heavy reliance on this platform and the significant disruption caused by its failure. Passengers are demanding immediate action from the railway authorities to address the recurring technical issues and ensure smooth functioning of the crucial online ticketing system.
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