Fri Jan 10 07:18:26 UTC 2025: ## Delta Airlines Praised for Helping Woman Say Goodbye to Dying Mother
**Minneapolis, MN** – Delta Airlines is receiving widespread praise after going above and beyond to help a woman reach her dying mother. Hannah White shared a moving video detailing how Delta staff ensured she had 24 precious extra hours with her mother, Kathleen Nelson, who was critically ill with undiagnosed pneumonia and septic shock.
White’s flight from Dallas to North Dakota, with a connection in Minneapolis, was delayed due to mechanical issues. This jeopardized her ability to see her mother before she passed. A Delta flight attendant, witnessing White’s distress, worked to rebook her on a flight the following day. However, Captain Keith Napolitano of the delayed flight contacted the pilot of the connecting flight in Minneapolis, who agreed to hold the aircraft for White’s arrival.
The exceptional service didn’t end there. White’s seat was upgraded, announcements were made to expedite her disembarkation, and a fellow passenger even provided a map of the Minneapolis airport to help her navigate. Thanks to the combined efforts of Delta staff and passengers, White arrived in Minneapolis and spent an additional 24 hours with her mother before she passed away.
White’s video has gone viral, with thousands of social media users commending Delta’s compassionate actions. Many expressed relief at a positive story involving an airline, praising the “good samaritans” involved for restoring their faith in humanity. The incident highlights the power of empathy and the extraordinary lengths some individuals will go to in times of crisis.
First Piper 