Fri Dec 27 12:13:19 UTC 2024: ## Global ChatGPT Outage Resolved After Hours of Downtime
**SAN FRANCISCO, Dec 27, 2024** – OpenAI confirmed that service to its popular AI chatbot, ChatGPT, along with its API and new AI video generator Sora, has been fully restored after a multi-hour outage on Friday. The outage, impacting users worldwide, began early Friday morning and was attributed by OpenAI to issues with an “upstream provider.” Users reported receiving “internal server error” messages.
OpenAI’s official status page acknowledged the problem and indicated that the issue was resolved by 7:34 AM. While service is back online, OpenAI stated they are continuing to work on a comprehensive fix. The outage lasted approximately two hours.
The timing of the ChatGPT outage coincided with a reported power incident at a Microsoft data center in the US South Central region. While a direct link between the two incidents hasn’t been confirmed, Microsoft is OpenAI’s exclusive cloud provider and a major investor, raising speculation about a possible connection. Microsoft reported that power was fully restored to the affected data center.
The disruption highlights the growing reliance on AI tools and the potential impact of infrastructure issues on widespread services.