மீனம்பாக்கம்: சென்னை மற்றும் புறநகர் பகுதிகளில் நேற்றிரவு முதல் இன்று அதிகாலை வரை தொடர் மழை பெய்தது. அச்சமயத்தில் சென்னை விமானந

Sat Nov 30 06:45:50 UTC 2024: ## Passengers Forced to Disembark in Heavy Rain at Chennai Airport; Complaints Filed

**Chennai:** Passengers arriving on an IndiGo flight from Coimbatore on November 1st faced a harrowing experience after being forced to disembark onto an open-air staircase in heavy rain. The flight, which landed at 11:36 pm, ahead of schedule, was not provided with an aerobridge due to the downpour. Over 100 passengers were compelled to descend a standard ladder, exposed to the elements, causing significant discomfort and safety concerns, particularly for elderly passengers.

Witnesses reported that the airline did not utilize a covered staircase, violating standard procedures for inclement weather. Several passengers lodged complaints with Chennai airport authorities and the Ministry of Civil Aviation in Delhi.

Airport officials acknowledged the incident, stating that using ladders for passenger disembarkation is the airline’s responsibility. They assured that a thorough investigation would be conducted and that all airlines would be instructed to adhere to safety protocols during monsoon seasons, preventing similar occurrences in the future. The incident has sparked outrage and raised questions about passenger safety and the responsiveness of airline staff during unforeseen weather events.