Wed Oct 30 16:14:03 UTC 2024: ## Blinkit Accused of Scam During Dhanteras: Customer Claims Wrong Gold Coin Delivered
**New Delhi, India:** A Delhi resident, Mohit Jain, has accused online grocery service Blinkit of a potential scam during the auspicious Dhanteras festival. Jain claims he ordered a one-gram gold coin and a ten-gram silver coin, both from Malabar Gold & Diamonds, but received a 0.5-gram gold coin instead.
Jain’s frustration with the situation was evident on social media. He posted screenshots of his order confirmation and the incorrect item received, along with correspondence from Blinkit’s customer support. The customer service response indicated that the return window had closed, rendering Jain unable to rectify the issue.
Jain reported that he reached out to the delivery person, who, despite having CCTV footage confirming the mistake, claimed he could not address the situation.
The incident has sparked widespread outrage on social media. Users expressed anger at Jain’s experience, questioning Blinkit’s customer service and accusing the platform of being a “scam.”
While some users criticized Jain for not being present to receive the order, the incident raises concerns about the reliability of online delivery services, particularly during peak seasons like Dhanteras.
Blinkit has not yet issued an official statement regarding the incident. However, with public scrutiny mounting, it remains to be seen how the company will address Jain’s complaint and ensure customer satisfaction.
First Piper 