Mon Oct 28 06:50:00 UTC 2024: ## Lamborghini India Faces Backlash After Customer Complaint
**Mumbai, India** – Gautam Singhania, chairman and managing director of Raymond, has publicly criticized Lamborghini’s India and Asia heads for their lack of response to a complaint about a faulty Revuelto.
Singhania took to LinkedIn to express his disappointment, stating that he had been experiencing problems with the luxury car since its delivery just 15 days prior. The incident occurred on October 3rd when the car suffered a complete electrical failure while being test driven on the Trans Harbour Link.
The billionaire businessman, known for his impressive collection of high-end vehicles, expressed shock at the lack of communication from Lamborghini executives. He emphasized the importance of customer service, especially in a growing market like India where luxury car sales are flourishing.
Social media users echoed Singhania’s sentiments, highlighting the need for luxury brands to prioritize customer relationships. Many pointed out that Lamborghini’s silence further underscores the increasing popularity of Indian brands in the automotive industry, particularly in light of perceived shortcomings in international brands’ customer service.
Lamborghini has yet to publicly respond to the incident, but the controversy has sparked discussions surrounding the importance of customer service and the changing landscape of the Indian automotive market.
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