Thu Sep 26 12:50:52 UTC 2024: ## HMRC Releases Annual Report and Insight Report
The UK’s tax authority, Her Majesty’s Revenue and Customs (HMRC), has released its annual report for the financial year 2023-2024. The report details HMRC’s performance over the past year, including key achievements and challenges faced.
In addition to the annual report, HMRC has also published an “Insight Report,” which examines how customer circumstances are considered in decision-making processes. This report includes recommendations for improving HMRC services to customers.
Both reports are available on the GOV.UK website and provide valuable insights into HMRC’s operations and commitment to providing efficient and effective tax services to the public.
The annual report covers the period from April 1, 2023, to March 31, 2024, and is available in OpenDocument format. HMRC encourages feedback from the public and has provided a survey on the GOV.UK website for users to share their experiences.
First Piper 