Mon Sep 23 23:19:38 UTC 2024: ## Universal Orlando Rolls Back Strict Disability Access Policy

**Orlando, Florida** – Universal Studios Florida and Islands of Adventure have made a significant change to their disability access policies, rolling back a requirement for guests to obtain an Individual Accessibility Card (IAC) through the International Board of Credentialing and Continuing Education Standards (IBCCES) before their visit.

The previous policy, implemented in July 2023, required guests to submit documentation from a medical provider, governmental group, or school district proving their need for attraction queue accommodations. This was a controversial move, with some guests welcoming the IBCCES system for its streamlined process and others criticizing it for being burdensome and potentially discriminatory.

As of Fall 2024, the IAC is now optional. Guests may still choose to obtain the IAC within 30 days of their visit, but they are no longer required to do so. This means guests can now receive an Attraction Assistance Pass (AAP) on the day of their visit by speaking with the Guest Accessibility Team at Guest Services.

This shift in policy comes in the wake of a lawsuit filed against Six Flags Entertainment Corp. alleging that the use of IBCCES violates the Americans with Disabilities Act (ADA). The lawsuit argues that the pre-screening process and documentation requirements are burdensome and discriminatory, preventing disabled individuals from enjoying the park on the same terms as non-disabled guests.

While Universal has not publicly stated the reason for its policy change, many speculate that it is a move to avoid similar litigation. By making the IAC optional, Universal can offer a more flexible approach to disability access while also protecting itself from potential legal challenges.

This change is significant, especially when compared to Walt Disney World, which has implemented its own, controversial, Disability Access Service (DAS) system. While Disney has also faced criticism for its DAS policy, it has so far resisted the use of IBCCES, choosing instead to partner with Inspire Health Alliance.

The Universal Orlando policy change marks a shift in the theme park industry’s approach to disability access. It remains to be seen whether other parks will follow suit and abandon the use of IBCCES, but this move suggests a growing awareness of the potential legal and ethical concerns surrounding the practice.

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