Mon Sep 23 21:02:08 UTC 2024: ## MoneyGram Working to Restore Global Money Transfer Service After Cybersecurity Issue

**Dallas, TX** – MoneyGram International, a leading global money transfer company, is working to restore its service after taking it offline several days ago due to a cybersecurity incident. The company has reiterated its commitment to restoring operations, assuring customers that pending transactions will be processed once systems are fully operational.

In a statement on X (formerly Twitter), MoneyGram stated that they are working with cybersecurity experts and law enforcement to resolve the issue and resume normal business operations. “We recognize the importance and urgency of this matter to our customers and partners,” the statement read.

The outage has impacted MoneyGram users globally, with reports surfacing from the Caribbean and across the US. Downdetector, which tracks service outages, reported hundreds of issues as of late Monday afternoon.

The disruption is particularly significant for immigrants in the US who rely on MoneyGram to send remittances to their home countries. India and Mexico are the largest recipients of these transfers, with the average monthly transfer from the US to Mexico reaching $390 in 2022.

A recent survey conducted by MoneyGram revealed that a majority of its customers utilize the service to support family needs, including purchasing food and covering emergency expenses.

MoneyGram serves over 50 million individuals across 200 countries and territories, processing over $200 billion annually. The company is committed to restoring its services as quickly and securely as possible.

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