Mon Sep 09 14:40:19 UTC 2024: ## Mobile AI Saves the Day: Neurologist Uses Cloud-Based Tool During Major IT Outage

**Omaha, NE -** A major IT outage caused by a faulty Crowdstrike security update in July left countless organizations, including hospitals, scrambling to recover. While many healthcare systems were forced to revert to paper records, Dr. Abhishek Singh, a neurologist at CHI Health’s Creighton University Medical Center-Bergan Mercy, leveraged mobile-based imaging analytics to continue caring for patients.

Using the RapidAI platform, Dr. Singh was able to remotely analyze a CAT scan of a stroke patient and determine the appropriate treatment from his home. This allowed the hospital to administer life-saving medication and activate their neuro-interventional radiology team, resulting in the patient’s remarkable recovery.

“This technology created a parallel system that delivered imaging analysis and clinical-workflow capabilities via our mobile phones,” said Dr. Singh. “It gave us the critical and time-sensitive information we needed to maintain patient care.”

Dr. Singh emphasizes the importance of having redundant systems in place and the value of cloud-based technology in ensuring continuity of care during unforeseen events. He believes this incident highlights the growing vulnerability of healthcare systems reliant on interconnected IT infrastructure and the urgent need for cybersecurity measures.

“In this particular situation, having access to mobile analytics may have saved the patient’s life,” said Dr. Singh. “Every day, these advanced tools play a vital role in reducing miscommunication and improving the speed and accuracy of diagnoses.”

The incident has spurred discussions on cybersecurity and resilience within the healthcare industry. The Crowdstrike outage is a key topic at the upcoming Windows Endpoint Security Ecosystem Summit, and experts are advocating for improved cyber hygiene and preparedness.

Dr. Singh believes AI technology will continue to improve diagnosis and treatment of neurovascular conditions, offering better scoring systems, predicting complications, and streamlining the triage process. He sees AI as a valuable tool for bridging gaps in healthcare expertise, particularly in rural areas.

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